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Shubh Deepavali
New: Works with Claude & ChatGPT

Run your WhatsApp businessfrom Claude or ChatGPT.

ChatWaba is your WhatsApp CRM and team inbox. Connect it to your AI assistant and just ask: new leads, chats waiting for a reply, today's follow-ups. Then reply to customers on WhatsApp, Instagram and Facebook, right from the chat.

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Official WhatsApp API Zero message markup Android app + real-time notifications

Sample business shown. Claude and ChatGPT are trademarks of their respective owners.

Meta Verified Tech Provider

Security by design: hashed credentials, verified webhooks, and isolated data for every business.

CHATWABA FOR ANDROID

Laptop Band,
but Business Still On.

At a site visit, between appointments, or away from your desk? Your customers can still reach your team.

Take your WhatsApp Business API inbox with you. Read incoming messages, reply from your phone, and get real-time notifications—even when the app is closed.

  • Hear from customers in real timeGet notified when a new message arrives.
  • Reply wherever business takes youSend messages, images, media, and documents.
  • Same conversations. Phone or laptop.Mobile replies appear in your web inbox too.
Your existing ChatWaba account. One connected inbox.
ChatWaba Android inbox with masked customer details and business enquiries
Your inbox, in your pocket
ChatWaba mobile conversation with business replies and an image attachment
Read. Reply. Keep business moving.
Illustrated ChatWaba notification preview showing a new business enquiry from Vivek Sharma
New message? You’ll know.

See ChatWaba in action

Not another WhatsApp tool. A growth system for your business.

See how real customer events become timely conversations, structured sales work, and measurable revenue.

E-COMMERCE AUTOMATION

Every order update becomes a better customer experience.

Trigger useful WhatsApp updates when an order is confirmed, packed, shipped, delivered, or delayed. Customers get the information they need without asking your team.

Personalised order notifications
Tracking buttons inside WhatsApp
Automations tied to real order events
Build this workflow

New order

#CW-1842 · ₹2,499

PAID
Order status changed

Automation triggered

Send shipping update

YS

Your Store

Business account

Hey Aarav 👋

Your order #CW-1842 has been shipped.

Tracking ID

TRK892104IN

10:42 AM ✓✓

SHOPIFY INTEGRATION

Connect your store data to the conversation customers actually read.

Bring Shopify orders, customers, and product context into ChatWaba so support, campaigns, and follow-ups stay relevant instead of feeling like bulk messaging.

Order and fulfilment triggers
Customer profiles with purchase context
Product campaigns and repeat-sale journeys
Build this workflow

Shopify × ChatWaba

01

Orders

Instant updates

02

Products

Rich catalogues

03

Customers

Unified profiles

Customer journey synced

Order → WhatsApp → CRM → Repeat sale

SOLAR SALES

Move high-value solar enquiries from interest to installation.

Capture enquiries, qualify requirements, assign owners, schedule site surveys, send quotations, and keep every long-cycle follow-up visible to your sales team.

Lead source and project-size tracking
Survey and quotation reminders
Clear ownership across the sales cycle
Build this workflow

Solar sales workspace

From enquiry to installation

28

New enquiry

17

Qualified

9

Site survey

6

Deal won

Rooftop Solar · 10kW

High-intent lead · Lucknow

₹6.2LDeal value
TodayFollow-up
RahulOwner

Automated WhatsApp

Hi Amit, your free solar site survey is confirmed for tomorrow at 11:00 AM.

View appointment

REVENUE CRM

Revenue grows when every lead has context, ownership, and a next action.

ChatWaba connects the WhatsApp conversation to a detailed CRM—so managers can see pipeline value, team performance, follow-ups, conversion blockers, and winning sources.

Custom pipeline stages and deal values
Team accountability and activity history
Conversion and revenue visibility
Build this workflow

Revenue command centre

Know what moves every deal

Open pipeline

₹18.4L

Follow-ups

42

Won this month

16

Response time

4m

Conversion momentum

Live
Week 1Week 8

Meera Stores

Proposal sent

₹1.8L

Sunrise Solar

Follow-up today

₹3.2L

Urban Dental

Demo booked

₹95K

ONE OPERATING SYSTEM FOR WHATSAPP

More than messaging. A complete customer workflow.

Keep the tools that win, serve, and retain customers connected to the conversation where the relationship started.

CRM & lead pipeline

Turn conversations into a sales process

Track every lead, owner, deal stage, call outcome, and conversion without moving customer context into another tool.

Shared team inbox

Give every conversation a clear owner

Collaborate in one inbox, assign chats, add internal notes, and keep the full customer history available to your team.

Native WhatsApp Flows

Collect structured answers inside WhatsApp

Use native in-chat forms for enquiries, bookings, qualification, and other guided customer journeys.

Visual chatbot builder

Automate journeys your team can understand

Build keyword triggers, branching replies, media steps, and hand-offs on a visual canvas instead of managing code.

Broadcast analytics

See what happened to every message

Move beyond campaign totals with recipient-level sent, delivered, read, replied, and failed outcomes.

Carousel templates

Show more in one useful conversation

Create rich, swipeable product and service experiences with images, copy, and actions on every card.

New · Works with Claude & ChatGPT

Connect once. Then just ask.

Add ChatWaba to Claude or ChatGPT in under a minute. Ask about your leads, chats and team, and reply to customers on WhatsApp, Instagram and Facebook, right from your AI assistant.

Connect in 3 steps

  1. 1Copy your ChatWaba linkPaste it into Claude or ChatGPT as a connector.
  2. 2Sign in and press AllowApprove once from your ChatWaba account.
  3. 3Just askLeads, chats, follow-ups, reports and replies, in plain language.
https://app.chatwaba.com/mcp

Things you can ask

  • "How many leads came from Meta ads this week?"
  • "Which WhatsApp chats are waiting for a reply?"
  • "Show Priya's follow-ups for today."
  • "Reply to Riya: your appointment is at 5 pm tomorrow."
  • Every reply shown to you before it's sent
  • Sees only what you can see in ChatWaba
  • Disconnect any time
  • Included in every plan

Explore WhatsApp for business

Choose the right WhatsApp setup for your team.

Understand the official API, build a shared sales workflow, connect your business tools, and compare platforms on what matters after launch.

WhatsApp Business API for growing teams

How the official platform works, when you need it, and what setup involves.

Read guide

WhatsApp CRM and shared team inbox

Move from scattered chats to assigned leads, follow-ups, and measurable sales work.

Read guide

WhatsApp integrations for business

Connect store events, customer data, campaigns, and your existing systems.

Read guide

How to choose a WhatsApp API platform

Compare official access, message pricing, team workflows, automation, and support.

Read guide

Best WhatsApp API platforms in India (2026)

ChatWaba, AiSensy, Interakt, Wati and Gallabox compared on published prices and team limits.

Read guide

WhatsApp API pricing in India, explained

Meta message charges, platform fees and markups, and how to find the most affordable option.

Read guide

WhatsApp API for small businesses

What a small team needs, what it should cost each month, and what to avoid.

Read guide

WhatsApp CRM for clinics and doctors

One clinic number for the whole team, patient leads from ads, reminders and camps.

Read guide

ChatWaba vs AiSensy

Side-by-side pricing, team members, add-ons and message charges.

Read guide

ChatWaba vs Wati

Side-by-side pricing, users, billing and message charges.

Read guide

NO-NONSENSE PRICING

One plan. Everything included.

We don’t sell 10 plans and lock features behind upgrades. Every business gets the full ChatWaba platform, priced to be the best value in the market.

Monthly

₹600/month

+ 18% GST

Billed every month

Get Started
Best value

Yearly

₹5,000/year

+ 18% GST

About ₹417 a month. Save ₹2,200 a year.

Get Started

Access everything, in both plans

  • Shared team inbox
  • WhatsApp, Instagram & Facebook messages
  • CRM & lead pipeline
  • Bulk broadcasts
  • Chatbots & automations
  • WhatsApp Flows
  • Meta Lead Ads integration
  • Shopify integration
  • API access
  • Team members & permissions
  • Analytics
  • Android app
  • Claude & ChatGPT connector

PRICING TRANSPARENCY

You pay Meta’s exact rate. Nothing more.

Some WhatsApp platforms add a message markup on top of Meta’s charges, alongside their subscription fee. That makes the real cost harder to see.

ChatWaba adds zero markup to Meta’s published messaging rates. You pay ChatWaba a clear platform fee; your messaging cost stays Meta’s cost.

Live per-message comparison
₹

Both columns use the same estimated Meta cost: ₹0.50 per message at the volume above.

ChatWaba

ZERO MARKUP

Effective price per message

₹0.50

Meta base rate₹0.50
ChatWaba markup+ ₹0
Estimated monthly message cost₹25,000

Other Platforms

Effective price per message

₹0.55

10%
0%30%
Estimated monthly message cost₹27,500

Monthly difference

₹2,500

Example only. The adjustable slider does not represent any specific provider’s real pricing. Meta rates vary by message category and market.

SECURITY THAT EXISTS IN THE PRODUCT

Built to protect business conversations, not just describe security.

The controls below are part of ChatWaba’s working architecture and access model.

Isolated data per business

Row-level access policies keep each organization’s contacts, conversations, and operational data separate.

Credentials stay unreadable

API keys are hashed and never stored as recoverable plaintext. New credentials are displayed only once.

Verified webhook events

Incoming webhook requests are authenticated before ChatWaba processes customer or delivery events.

Role-based access

Owners, admins, and agents receive distinct permissions, with sensitive controls kept out of ordinary user access.

FREQUENTLY ASKED QUESTIONS

Questions businesses ask before switching to ChatWaba

Is ChatWaba an official WhatsApp Business API platform?

Yes. ChatWaba is built on the official WhatsApp Business Platform and is a Meta Verified Tech Provider. Your business number is connected through Meta, not through unofficial WhatsApp Web automation.

Does ChatWaba add a markup on WhatsApp message charges?

No. ChatWaba adds zero markup to Meta's published messaging rates. You pay ChatWaba a clear platform fee, and your per-message cost stays exactly what Meta charges for each message category.

Can my whole team reply from one WhatsApp number?

Yes. The shared team inbox lets owners, admins and agents work from one WhatsApp Business number. Chats can be assigned to a teammate, internal notes stay inside the team, and each member only sees the modules you give them access to.

Does ChatWaba work with Shopify?

Yes. Connect your Shopify store to send WhatsApp updates when an order is confirmed, dispatched or delivered, follow up on abandoned checkouts, and keep customer and order context next to the conversation.

Can I capture leads from Facebook and Instagram ads?

Yes. With the Meta integration, Lead Ads submissions from your connected Facebook Page and Instagram account flow into the ChatWaba CRM with their campaign, ad set and ad details attached.

Is there a mobile app?

Yes. The ChatWaba Android app gives you the same inbox on your phone, with real-time notifications for new messages and the ability to reply with text, images, media and documents.

Can I use ChatWaba from Claude or ChatGPT?

Yes. Add ChatWaba as a connector in Claude or ChatGPT, sign in and press Allow. You can then ask about your leads, chats, follow-ups and team, and reply to customers on WhatsApp, Instagram and Facebook. Every reply is shown to you first and only sent after you confirm, and the assistant only sees what your ChatWaba login can see.

How is my business data protected?

Each organization's contacts and conversations are kept separate with row-level access policies, API keys are stored hashed, incoming webhooks are verified before processing, and owners, admins and agents get distinct permissions.

How much does ChatWaba cost?

One plan with everything included: ₹600 a month or ₹5,000 a year, plus 18% GST. WhatsApp message charges are billed at Meta's own rates with zero ChatWaba markup.

Make WhatsApp part of your sales system.

Start building your CRM workspace, or speak with the ChatWaba team about your customer journey.

Get Started