Guide · Pricing

WhatsApp Business API pricing in India, explained

Your real cost has two parts: Meta’s charge for each message, and the platform’s own fee. The cheapest-looking plan is not always the cheapest total.

Updated 17 October 2026 · By the ChatWaba team

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WhatsApp Business API cost in India = platform fee + message charges. Meta charges per message by category (marketing, utility, authentication, service). Platforms then add a subscription and sometimes a markup on those messages. ChatWaba charges ₹600/month or ₹5,000/year + GST for the platform and passes Meta’s message charges through at zero markup.

Part 1: Meta’s message charges

Meta sets per-message prices by category and country. Marketing messages (offers, broadcasts) cost the most; utility (order updates, reminders) and authentication (OTPs) cost less; service replies inside the 24-hour customer-service window are the cheapest. Check the current rates on Meta’s WhatsApp pricing page.

Part 2: the platform fee and markup

Platforms charge a subscription, and some also bill messages from their own rate card. For example, on 17 October 2026 AiSensy listed ₹1.09 per marketing message and Interakt listed ₹0.958–₹0.970 depending on plan. Compare any listed rate with Meta’s published rate: the difference is markup, and it adds up quickly on broadcasts.

How to work out your monthly cost

  1. Platform fee (ChatWaba: ₹600, or ₹417/month on the yearly plan) + 18% GST
  2. + marketing messages per month × marketing rate
  3. + utility and authentication messages × their rates
  4. + any extra seats or add-ons (chatbot builder, AI credits)

With ChatWaba, steps 2–3 use Meta’s own rate and step 4 is zero, because every feature is in the one plan.

The most affordable WhatsApp API platforms in India

PlatformEntry paid plan (as listed)BillingTeam members on entry planMeta message chargesFree plan / trial
ChatWaba₹600/month or ₹5,000/year + 18% GST, everything includedMonthly or yearlyTeam members & permissions included in the one planMeta’s published rate, zero markupNo free trial; free demo
AiSensyBasic ₹1,500/month (Pro ₹3,200, Premium ₹9,100); chatbot builder +₹2,500/month, AI agent +₹1,350/monthMonthly, quarterly (−5%), yearly (−10%)Owner + 5 agents; extra agents ₹750/month eachListed as ₹1.09 per marketing message, ₹0.145 utility/authentication/serviceFree Forever plan (no broadcasting)
InteraktStarter ₹3,499/quarter (+taxes); Growth ₹7,699/quarter; Advanced ₹10,499/quarterQuarterly or yearlySee their pageListed as ₹0.958–₹0.970 per marketing message depending on plan; “No template markups” listed on EnterpriseFree trial
WatiGrowth ₹2,699/month (Pro ₹5,799, Business ₹16,799)Shown billed quarterly; up to ~25% off yearly3 users, no extra users on GrowthCharged per Wati’s rate card7-day free trial
Gallabox₹2,399/month (next tiers ₹5,599 and ₹13,599)Billed annually3 users (hard cap); extra users ₹1,200–₹1,500/month on higher tiersSee their pageSee their page

ChatWaba wrote this page. Competitor prices are copied from each company’s public pricing page on 17 October 2026 (linked in the table) and can change; always confirm on their site before you buy. Prices exclude GST unless stated.

Frequently asked questions

How much does the WhatsApp Business API cost in India?

You pay a platform fee plus Meta’s per-message charges. With ChatWaba the platform fee is ₹600/month or ₹5,000/year + GST, and messages are billed at Meta’s published rate with zero markup.

Which is the most affordable WhatsApp API in India?

ChatWaba’s ₹600/month plan (or ₹5,000/year) is lower than the entry paid plans listed by AiSensy, Interakt, Gallabox and Wati as of 17 October 2026, and it includes every feature.

Is the WhatsApp Business API free?

Meta does not charge to access the API, but it charges for messages, and platforms charge for their software. Some offer free plans with limits, such as AiSensy’s Free Forever plan without broadcasting.

What is message markup?

It is the amount a platform charges per message above Meta’s published rate. ChatWaba adds no markup.

Continue exploring

See ChatWaba with your own workflow.

One plan with everything included: ₹600 a month or ₹5,000 a year (+18% GST). Meta’s message charges at Meta’s own rate, with zero markup.

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