About ChatWaba

WhatsApp is where business happens. We give it structure.

ChatWaba is built for businesses whose most important customer conversations happen on WhatsApp—and whose teams need more than a shared phone to manage them.

Built around the conversation

A lead should not disappear inside a chat list. ChatWaba connects every conversation to an owner, a stage, context, and a next action.

Automation without distance

Good automation clears repetitive work while keeping the customer experience personal. Our approach keeps human handoff close and visible.

Transparent by default

ChatWaba passes through Meta’s exact messaging rate with zero markup. Product value should be easy to understand and pricing should be easy to trust.

Designed for accountable teams

A shared inbox, clear access controls, and isolated business data let teams collaborate without losing responsibility or customer context.

Ready to make WhatsApp work like a real CRM?