The problems clinics face
- Meta ads bring enquiries, but nobody can say how many came in or how many became patients
- Receptionists, doctors and staff reply from different phones, so follow-ups are missed
- Reminders and recall messages are sent manually, or not at all
How ChatWaba solves them
- One clinic number, whole team: reception, doctors and nurses reply from the same verified number, with each chat assigned
- Every patient lead tracked: enquiries from Meta Lead Ads land in the CRM with their source and status, from new to visited
- One-click broadcasts: health camps, vaccination drives and festival greetings to all patients using approved templates
- Automatic reminders: appointment confirmations, reminders and follow-ups, including integration with your clinic software
What it costs
₹600/month or ₹5,000/year + 18% GST, every feature included. WhatsApp message charges are billed at Meta’s rate with zero markup. See pricing.
Frequently asked questions
What is the best WhatsApp CRM for clinics in India?
Look for a shared inbox on one verified clinic number, lead tracking from Meta ads, reminders and one-click broadcasts. ChatWaba includes all of these for ₹600/month or ₹5,000/year + GST.
Can doctors send appointment reminders on WhatsApp automatically?
Yes. With the WhatsApp Business API and approved utility templates, ChatWaba can send confirmations, reminders and follow-ups automatically, including from your clinic software.
Can a clinic track which Meta ad brought a patient?
Yes. Meta Lead Ads submissions flow into the ChatWaba CRM with their campaign, ad set and ad details, so you can follow each enquiry to a booked visit.
Continue exploring
See ChatWaba with your own workflow.
One plan with everything included: ₹600 a month or ₹5,000 a year (+18% GST). Meta’s message charges at Meta’s own rate, with zero markup.
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