What you can automate
- Welcome & away messages: greet every new chat and reply outside working hours
- Keyword auto-replies: 'price', 'address', 'timing' answered instantly
- Chatbot menus & WhatsApp Flows: collect name, requirement, city or appointment slot inside WhatsApp
- Lead follow-ups: a message sequence after an enquiry so no lead goes cold
- Reminders: appointments, payments, renewals and fee dues
- Store events: Shopify order confirmations, shipping updates and abandoned-cart recovery
- Ad leads: an instant WhatsApp message to every Meta lead-ad submission
Automation rules that keep you safe
- Use the official WhatsApp Business API, never unofficial bulk-sender tools that get numbers banned
- Message only customers who opted in, and send marketing through approved templates
- Keep a human in the loop: automation should hand over to your team in the shared inbox
Is WhatsApp automation possible on the free WhatsApp Business app?
The app only has basic greeting, away and quick-reply messages for a single phone. Chatbots, sequences, integrations and multi-user inboxes need the WhatsApp Business API through a platform like ChatWaba.
What it costs
One plan, every feature: ₹600/month or ₹5,000/year + 18% GST. Your whole team works on one verified number. WhatsApp message charges billed at Meta’s own rate with zero markup. No free trial; book a demo and we set it up with you. See pricing.
Frequently asked questions
Is WhatsApp automation legal?
Yes, when you use the official WhatsApp Business API, message opted-in customers and use approved templates for business-initiated messages. Unofficial bulk-sender tools break WhatsApp's terms and get numbers banned.
What is the cheapest WhatsApp automation tool in India?
ChatWaba offers chatbots, auto-replies, Flows, broadcasts and integrations in one plan at ₹600/month or ₹5,000/year + GST, with Meta's message charges at zero markup.
Do I need coding to automate WhatsApp?
No. ChatWaba's automations and chatbots are set up from the dashboard. Developers can also use the API.
Continue exploring
Automate your WhatsApp with ChatWaba.
One plan with everything included: ₹600 a month or ₹5,000 a year (+18% GST). Meta’s message charges at Meta’s own rate, with zero markup.
Book a free demoStart now →